Due to the delicate nature of our products, all sales are considered final. We do not accept returns or initiate refunds. If your items arrive damaged or incorrect, please contact us at cutelipsbyaliviaskye@gmail.com and we will gladly review your claim and replace the item if applicable.

Orders usually take 5-10 business days to process. Holiday shipments may take longer. Orders will take 3-5 business days to ship. Expedited shipping is two days.